Frequently Asked Questions

A: Yes, we manufacture all of our industrial doors in our manufacturing facility in Newcastle upon Tyne.

A: We can supply any of our doors on a supply only basis. We also have an installation team who can fully install the door, or assist you in the installation if you have an installation team but do not have the experience of installing our doors.

A: No. We design, manufacture and install doors that are specific to your needs. Not only that, all of our products are tried, tested and fully compliant to meet the highest safety and quality standards. You can rest assured that you and your employees can carry out your day to day activities in a safe and secure working environment.

A: It all depends on the type of door, how many doors there are, and what challenges you have on your site. But typically, it takes around one day per door.

A: Our lead time is 4 - 6 weeks from the approval of drawings.

A: Generally, for roller shutters and Speedor Storms you are required to provide a 415 volt 16 amp, 3 phase neutral and earth 5 pin industrial surface mounting socket (red), conforming to EN 60309, within 1 meter of the control panel position. On doors up to 5m x 5m, it may be possible to utilise a 230 volt, single-phase supply. For Speedor Mini, a 230 volt 16 amp, 2 pin plus earth industrial surface mounting socket (Blue), conforming to EN 60309 (typically MK 9201 BLU), within 1 meter of the motor side of the door at approx. 1.5m from floor level is required. These must be available at the installation stage. This is a general guide, please consult us for the correct requirements for your purchase and international orders.

A: The preparation of the supporting structure of the fire shutters must be constructed to a strict set of rules. Brickwork, and blockwork with concrete lintels in the case of 240-minute fire resistant shutters, fully encapsulated insulated and fire-protected steel for 120-minute fire-resistant shutters and 60-minute fire boarded timber or metal stud partitioning in the case of 60-minute fire shutters. Please consult us for further guidance.